Returns & Exchanges
At LookerOnline, we want you to be completely satisfied with your purchase. If your new eyewear isn't the perfect fit, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the eyewear in its original branded case and packaging, ensuring all tags and authenticity certificates are included to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing